Patient and Family User Guide for Video Calls

Patients and their loved ones can use these instructions to place a video call to their loved ones using our UMass Memorial iPads. Please note, iPads can only be used for outgoing calls.

Instructions for a Patient to Place a Call

  • Open the Caregility UHE iConsult app.
  • Select "GUEST."
  • Select "SMS" to send a text invitation or "Mail" to send an email invitation, then enter the associated information.
  • If prompted, select "Allow" to use the microphone and camera.
  • You are now connected, waiting for someone to join your call. Please note, this can take several minutes.
  • Once connected you have access to the...



FY25 Mini Grant Recipients

The UMass Memorial Medical Center (UMMMC) Community Benefits Department is committed to the continued efforts of our partners and UMMMC caregivers to improve the health outcomes of our community members, especially those most adversely affected due to historical and systemic oppression. These funds aim to assist partner organizations in small capital projects, events, training offerings for internal capacity building, and other activities to support their mission.

FY25 Mini Grant Award Recipients

Community Health Awareness Network Grows Equity (CHANGE)

Community Health Awareness Network Grows...