Patient and Family User Guide for Video Calls
Patients and their loved ones can use these instructions to place a video call to their loved ones using our UMass Memorial iPads. Please note, iPads can only be used for outgoing calls.
Instructions for a Patient to Place a Call
- Open the Caregility UHE iConsult app.
- Select "GUEST."
- Select "SMS" to send a text invitation or "Mail" to send an email invitation, then enter the associated information.
- If prompted, select "Allow" to use the microphone and camera.
- You are now connected, waiting for someone to join your call. Please note, this can take several minutes.
- Once connected you have access to the...