Medicare FAQ

Understanding Medicare can feel overwhelming especially when you’re trying to make informed decisions about your health coverage and care. At UMass Memorial Health, we offer answers to the most commonly asked questions about Medicare eligibility, enrollment timelines, coverage options like Original Medicare and Medicare Advantage, and how Medicare works with other programs like Medicaid. Whether you’re turning 65, supporting a family member through the enrollment process, or simply comparing benefits, this resource is designed to help you confidently navigate your Medicare plan and make the...

Health Insurance Terms and Definitions

Health insurance can be confusing. Browse our health insurance glossary to better understand your coverage, benefits and costs.

Read more about: 

Common Health Insurance Terms

Allowed Amount

The allowed amount is the maximum amount your insurance will pay for a covered healthcare service. If your provider charges more, you may have to pay the difference.

Benefit

A benefit is a service your health plan covers (fully or partially pays for), such as doctor visits, hospital stays, preventive services or prescription medications.

Claim

A claim is...

Financial Assistance Program Policy Summary - English

View this page in other languages:

Español   |    Português   |   العربية   |   Tiếng Việt   |   Kreyòl Ayisyen   |   Shqip
 

It is the policy of UMass Memorial Health (“UMMH”) to offer free or discounted care to patients with demonstrated financial need for medically necessary, urgent or emergency care at all locations of the following hospitals: 

  • UMass Memorial Medical Center
  • UMass Memorial Health – HealthAlliance-Clinton Hospital
  • UMass Memorial Health – Harrington
  • UMass Memorial Health – Milford Regional

Mass Memorial provides several options to reduce the out-of-pocket costs to patient with...

Andrew Karson, MD, MPH

Andrew Karson, MD, MPH, is Chief Physician Executive at UMass Memorial Health and President of UMass Memorial Medical Group, which consists of 4,000 employees, including 2,600 physicians and advanced practice providers. Dr. Karson supports 18 UMass Memorial Health Clinical Department Chairs in the recruitment, development and engagement of their faculty, guides the Medical Group’s compensation model and leads other strategic projects.

Prior to serving as President of the Medical Group, Dr. Karson was Chief Medical Officer and a Senior Vice President at UMass Memorial Medical Center, providing...